Conversational AI. Less Hard.
Conversations with machines aren’t easy. Meet the SmartAction CX Team that makes Life Less Hard®.
Featured Case Studies
Over 100 brands rely on SmartAction to automate conversations traditionally handled by live agents. Check out our customer journey stories here >>
How We Do It
A Customer Experience Worth Sharing
.@dsw_us Gotta say, no one likes automated customer service, but yours is the best one I have ever heard! #customerservicegoals
I can’t believe I just had the most painless refund process with @ShoeDazzle I’ve ever had and it was through an automated machine. I didn’t know that was possible
I just talked to an automated customer service line that understood full sentences. Worked better and faster than actual people @Fabletics