About Us

About Us

We make it painless...

We make it painless for brands to deliver frictionless conversational AI experiences.

SmartAction is here to help...

SmartAction is here to help leading brands implement fine-tuned virtual agents to take on the high numbers of common customer calls flooding contact centers, freeing up time and energy for live agents to focus on more complex customer needs.

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How We’re Different

How We’re Different

We’re with you every step of the way...

We’re with you every step of the way. We don’t say “adios” after go-live – we’re there for you, with ongoing improvements and support to ensure your AI agent is always providing the best conversational AI experience to your customers.


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#1 Rated Virtual Customer Assistant Platform

#1 Rated Virtual Customer Assistant Platform

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1/3 Cost of Live Agent

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30% Increase in CSAT Score

The SmartAction Team

Discover what it’s like to be part of the SmartAction team and check out our open positions online.

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We’ve Helped 100+ Brands Create a Better Caller Experience

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

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