Security & Compliance

Welcome to SmartAction, where the security and compliance of your data aren’t just priorities; they’re the bedrock of everything we do.

In a world where data breaches are all too common, we stand as your steadfast guardians, protecting your most critical information while navigating the complex landscape of global compliance standards.

Our comprehensive security measures and unwavering commitment to compliance are woven into the very fabric of our operations. From the meticulous design of our infrastructures to our rigorous adherence to security standards, every action we take is in service of protecting your information.

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Why Trust SmartAction With Your Data

At SmartAction, we prioritize the security and compliance of your data above all else. Our commitment to safeguarding your customer information is reflected in every aspect of our operations, from the design of our infrastructure to our stringent compliance measures.

Here’s why you can trust SmartAction with your most sensitive data:

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Security by Design: Security isn’t just a checkbox for us – our infrastructure is acutely designed with security in mind from the outset. Every member of our team is dedicated to adhering to industry best practices, ensuring that every aspect of our infrastructure is fortified against potential threats.

Low-Risk Approach: We understand that security is paramount, so we offer a low-risk approach for our customers. You can start small, test our AI solutions, and witness the benefits firsthand before scaling up your operations.

Pre-built AI Models: With our extensive experience across 10+ industries, we’ve developed pre-built AI models that have been meticulously trained and tuned to millions of callers. These models cover over 100 self-service use cases, providing a solid foundation that can be customized to meet your specific needs.

Strict Compliance Measures: We are proud to maintain compliance with a range of industry standards and regulations, including:

  • PCI DSS Level 1 compliance for the last 12 years
  • SOC2 Type 2 Compliance (Security and Availability) for the last 3 years
  • HIPAA Compliance
  • TCPA compliance

Industry-Specific Security:

We understand that every industry has its own unique requirements and compliance standards to adhere to. We’ve built compliant and secure conversational designs across multiple industries, including:

When you partner with SmartAction, you can rest assured that your data is in safe hands. Our unwavering commitment to security, coupled with our cutting-edge AI solutions, makes us the trusted choice for AI-powered virtual agents.


Tim Harpe

Director of Customer Operations

“SmartAction has been our partner every single step of the way, and they have been nothing but fantastic to work with.”

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