Scalable pricing that’s straightforward and easy to understand – just like the customer experience you’ll deliver through SmartAction’s conversational AI.

You get more than just a technology stack. You also get expert services from customer experience gurus.

The virtual agents we build, implement, and sustain through the lifetime of your contract are an extension of your best live agent. They’re information gatherers, problem solvers, and repetition busters — capable of doing much of the same work as a human agent, for 1/3 the cost.

Voice (or bundle Voice with Chat + SMS!)

Start with voice where ROI is greatest, then scale digital channels.

One-time setup fee based on conversation complexity

Tiered monthly subscription to suit your business needs

Calls priced per minute usage, so you only pay what you use

Digital apps priced per conversation to maximize value

All we need is your monthly call volume and what conversations you want to automate to determine the best subscription plan.

Contact Us

Contact us for detailed pricing and free ROI assessment.

The SmartAction price includes:

Total Experience

Total Experience

Full management of the conversational AI solution—from the design and build, to the ongoing operation and optimization.

Best-in-class AI Technology

Best-in-class AI Technology

Advanced Natural Language Understanding (NLU) tailored for the conversations your customers are having with live agents.

Dedicated Team of Experts

Dedicated Team of Experts

Access to specialists in conversation design, NLU modeling, data science, telephony engineering, and CX.

Continuous Training and Fine-Tuning

Monitoring and Improvements

Continuous training and fine-tuning of AI models to improve virtual agent performance and conversation flow.

Custom Reporting & Analytics

Custom Reporting & Analytics

Data-driven insights, call metrics, and performance KPIs customized to your line of business.

Integration with your contact center and applications

System Integrations

Seamless integration with any contact center platform, CRM software, and internal systems you use.

Your customers will love:

Conversational Self-Service

Conversational Self-Service

No more navigating through confusing phone menus and IVR systems that don't understand.

Omnichannel Engagement

Omnichannel Engagement

No need to repeat the same information when transferring or switching channels.

Support 24/7/365

24/7 Customer Support

No more hold times or calling for assistance during operating hours on certain days.

Proactive engagement

Proactive Notifications

No more forgetting appointments or being last to know about important updates.

See the ROI trusted businesses achieve with SmartAction's fully managed solution.


AAA automates half a million calls a month and reduces operating costs by 66%.

Read case study

Brightree generates $1.88M/year in payments, assisting many of their partners achieve an ROI of 200% or more.

Read case study
TechStyle Fashion Group

TechStyle Fashion Group saves $1M in a quarter in headcount costs.

Read case study
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Let’s Do It

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

Request a demo and hear call samples from your industry!

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