Product Registration & Warranty
AI-Powered Virtual Agents for Registering Products, Warranties, and More
The Ultimate Guide to AI Self-Service Without Compromise
What Are Virtual Agents for Product Registration & Warranty?

AI-powered virtual agents use conversational AI to automate the routine conversations traditionally handled by live agents. With SmartAction’s Omni-Bot™ feature, organizations typically start in voice, where the ROI is the greatest, then scale the same experience to chat or text for a complete omnichannel self-service strategy.
Learn more about virtual agents and what they can do
Product registrations are multi-turn conversations that are too complex for traditional IVR, but tedious and repetitive for live agents. Offload these routine calls and chats from customer service reps to AI-powered virtual agents. By seamlessly integrating with your CRM or ERP, virtual agents use natural language processing (NLP) to help customers register their products up to 30% faster than with a live agent.
Which Product Registration & Warranty Calls & Chats Can be Automated Using Virtual Agents?
What is the Customer Experience Like with a Virtual Agent?
Which Product Registration & Warranty Challenges Do Virtual Agents Help You Address?

- Reduce live agent handle time and costs
- Upskill live agents to higher value items that require the human touch
- Validate multiple pieces of data quickly and effectively
- Call/chat deflection
Sample Product Registration Conversation
Integrations – Product Registration & Warranty
SmartAction integrates with every IVR, contact center platform, CRM, and ERP.
Your IT team simply needs to expose APIs to the same data accessed by live agents. The SmartAction CX team will determine the best ways to connect to your data.
Contact Center/Telephony:
- NICE inContact
- Genesys
- Avaya
- Cisco
- Mitel
- Other Legacy Systems
CRM:
- Salesforce
- Oracle
- NetSuite
- Magento
- Other Homegrown Systems