Privacy Policy

By using this website, you signify your agreement to be bound by these terms, practices, and policy

1. User Agreement

By using this website, you signify your agreement to be bound by these terms, practices, and policy.

2. Scope

This policy applies to the and websites only.

3. Accountability

If you have any questions or concerns regarding the privacy practices on this website, please email us at

4. Consent

Personal information is collected from you only if you voluntarily provide us with such information by communicating with us, or by submitting information via our website. You are under no obligation to provide us with this information and may access our website without providing any personal information. By volunteering this information you agree to its collection for the purposes stated below.

5. Purpose

We use the personal information collected for the following purposes:

  • To communicate with you.
  • To provide services to you.
  • To keep aggreggate information on website use.

6. Information Collected

When you communicate with us, or submit information to us via our website, we may collect personal information including the following:

  • Email address
  • (optional) Name
  • (optional) Company
  • (optional) Location

We may also collect non-personally identifiable information that automatically becomes available as a result of your visit to our website. This information includes the following:

  • Your IP address (A number automatically assigned to your computer when you visit a website. Our server logs the user’s IP address.)
  • Your internet service provider (ISP)
  • Your web browser

Non-personal information about your visiting habits may also be automatically collected through the use of “cookies”. Cookies are computer files that are optionally placed on a user’s hard drive to remember any preferences the user may have when surfing the web. They can also tell us how often particular pages are visited.

7. Limiting Use, Disclosure & Retention

Your personal information is only used in connection with the purposes identified in paragraph 5 of this Privacy Policy. Personal information collected by us will not be sold or made available to third parties. The retention periods for personal information collected by us are as follows:

  • Information collected for the purpose of communicating with you is retained until you request to be removed from our subscription list.
  • Information collected pursuant to financial transactions is retained as long as required by government authorities for tax and audit purposes.

8. Accuracy

You can subscribe to receive free email updates from Smart Action. To unsubscribe, simply send an email to To correct or modify information previously provided to us simply send an email with the required changes to .

9. Security

To ensure the protection of personal information collected by us, we employ the following physical, organizational, and technological security safeguards:

  • Access to our offices is restricted to employees and authorized individuals only.
  • Access to our server containing personal information is limited to designated employees of the Smart Action Company LLC, our website development company, our web hosting company, and our ISP, and is password-protected. All Smart Action employees are made aware of the importance of safeguarding the confidentiality of our users’ personal information.
  • Server security measures include firewall protection.

10. Openness

We are committed to making information on our policies and practices readily available to you.

11. Access

To review your personal information collected by us, please email us at

#1 Rated AI-Powered Virtual Agents for Contact Centers

5 Star Reviews

Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

Request a demo and hear call samples from your industry!

Please fill out the form to subscribe to SmartAction email updates.

You can view our privacy policy here.

Please fill out the form below.