SmartAction does more than AI virtual agents for voice. See our Digital Virtual Agent
CONVERSATION SAMPLES
Hearing is believing.
Listen to real customers interact with our AI-Powered Virtual Agents.
Emergency Roadside Assistance
Hear an AI-powered virtual agent help stranded drivers. Since speech recognition is never 100% right, SmartAction tailors its Natural Language Understanding engine for every question and answer to match intents to expected answers for the best experience possible.
Hear this real customer conversation go from tension to resolution in less than 90 seconds. TechStyle’s intelligent virtual agent handles complex refund requests for a frictionless customer experience.
Challenging accents, background noise, and caller interruptions are no challenge for us. Listen to this DSW customer complete an address update with an AI-Powered Virtual Agent faster than a live agent could.
Great Conversational AI is created when natural language meets contextualization. Hear how this customer efficiently schedules an appointment with HomeServe’s AI-Powered Virtual Agent.
With customer care conversations, things don’t always go as planned. Listen to this J&B Medical customer reorder supplies (and change her mind a few times!) with an AI-Powered Virtual Agent.
Like human conversations, the best conversations with Virtual Agents are flexible and dynamic. Listen to this collections call as the customer settles an overdue bill with an AI-powered Virtual Agent.
“The call examples we’ve listen to speak for themselves….
This is phenomenal!”
— Frank Remski, Sr/NW Architect
The Latest in Conversational AI
Check out this live demonstration showcasing the very latest capabilities in conversational self-service, including alphanumeric vehicle capture, channel switching, rich media chat, and more.
