Why Conversational AI Projects Fail – Part II
According to Gartner, 85% of AI projects fail – many never reach deployment, while others are abandoned after failing to meet expectations. The truth is, there are a lot of sub-par voice and chat experiences in the marketplace. A quarter of our clients come to us after attempting to automate voice interactions on their own, or after a third-party does the build and then tosses them the keys.
In the second half of our two-part series, we continue our discussion on conversational AI failures – why, when, and where they happen. We’ll share best practices for setting up AI projects for success.
Missed part I of the webinar? Watch it now on-demand, here.
Key takeaways:
- What could go wrong with AI? (hint – a lot)
- The importance of training, tracking, and fine-tuning AI
- Just because anyone can build a bot doesn’t mean they should
- How to plan conversational AI for success
Watch This
Webinar
Brian Morin
Chief Marketing Officer,
SmartAction
Helena Chen
Director of Product Marketing,
SmartAction
Phillip Fisher
Senior Director of Sales,
SmartAction
Why Conversational AI Projects Fail – Part II
On-Demand Webinar
According to Gartner, 85% of AI projects fail – many never reach deployment, while others are abandoned after failing to meet expectations. The truth is, there are a lot of sub-par voice and chat experiences in the marketplace. A quarter of our clients come to us after attempting to automate voice interactions on their own, or after a third-party does the build and then tosses them the keys.
In the second half of our two-part series, we continue our discussion on conversational AI failures – why, when, and where they happen. We’ll share best practices for setting up AI projects for success.
Missed part I of the webinar? Watch it now on-demand, here.
Key takeaways:
- What could go wrong with AI? (hint – a lot)
- The importance of training, tracking, and fine-tuning AI
- Just because anyone can build a bot doesn’t mean they should
- How to plan conversational AI for success
