Why Conversational AI Projects Fail
According to Gartner, 85% of AI projects fail – many never reach deployment, while others are abandoned after failing to meet expectations. The truth is, there are a lot of sub-par voice and chat experiences in the marketplace. A quarter of our clients come to us after they attempt to automate voice interactions on their own, or after a third-party builds the virtual agent and then tosses them the keys.
Why do bots fail? Is the lack of expertise across important disciplines? Or the inability to derive insights to train and tune the bot? Join us for this webinar as we discuss why, when, and where conversational AI projects fail, and share best practices on how to set up AI projects for success.
Key takeaways:
- What could go wrong with AI? (hint – a lot)
- The importance of training, tracking, and fine-tuning AI
- Just because anyone can build a bot doesn’t mean they should
- How to plan conversational AI for success
Watch This
Webinar
Brian Morin
Chief Marketing Officer,
SmartAction
Helena Chen
Director of Product Marketing,
SmartAction
Phillip Fisher
Senior Director of Sales,
SmartAction
Why Conversational AI Projects Fail
On-Demand Webinar
According to Gartner, 85% of AI projects fail – many never reach deployment, while others are abandoned after failing to meet expectations. The truth is, there are a lot of sub-par voice and chat experiences in the marketplace. A quarter of our clients come to us after they attempt to automate voice interactions on their own, or after a third-party builds the virtual agent and then tosses them the keys.
Why do bots fail? Is the lack of expertise across important disciplines? Or the inability to derive insights to train and tune the bot? Join us for this webinar as we discuss why, when, and where conversational AI projects fail, and share best practices on how to set up AI projects for success.
Key takeaways:
- What could go wrong with AI? (hint – a lot)
- The importance of training, tracking, and fine-tuning AI
- Just because anyone can build a bot doesn’t mean they should
- How to plan conversational AI for success
