The 4 Golden Rules for CX Success in Conversational AI
Come join us to learn the 4 golden rules we’ve acquired after more than 100 conversational AI implementations for voice self-service that outperforms live agents. You’ll hear real-world examples from leading companies and discover how you can deliver CX success with AI-powered virtual agents.
Key Takeaways:
- The importance of conversation design expertise & artistry
- One size does not fit all: Tailored Solution vs. All-in-One Platform
- Go-live is just the beginning: Best practices to optimize customer engagement
- Getting your virtual agent to perform on par with a human
Watch This
Webinar
Brian Morin
Chief Marketing Officer,
SmartAction
Helena Chen
Director of Product Marketing,
SmartAction
The 4 Golden Rules for CX Success in Conversational AI
On-Demand Webinar
Come join us to learn the 4 golden rules we’ve acquired after more than 100 conversational AI implementations for voice self-service that outperforms live agents. You’ll hear real-world examples from leading companies and discover how you can deliver CX success with AI-powered virtual agents.
Key Takeaways:
- The importance of conversation design expertise & artistry
- One size does not fit all: Tailored Solution vs. All-in-One Platform
- Go-live is just the beginning: Best practices to optimize customer engagement
- Getting your virtual agent to perform on par with a human
