National Retailer Dissects Frictionless Experiences with AI-powered Virtual Agents
In just three months after going live with conversational self-service, TechStyle Fashion Group — operator of brands like ShoeDazzle, Fabletics, and JustFab — saved over $1 million in operating expenses. Building upon this success, TechStyle continues to optimize their omnichannel customer service strategy over voice and digital channels.
Hear best practices on delivering frictionless experiences with AI and how to iterate and improve over time to increase containment and deliver the best CX to customers.
- Insight into the evolving capabilities of virtual agents
- 3 things TechStyle wish they knew before they started
- Buy vs Build? Which approach is right for your business
- Best practices for frictionless experiences with AI
Watch This
Webinar
Brian Morin
Chief Marketing Officer,
SmartAction
Aarde Cosseboom
Director, GMS Technology & WFM,
TechStyle Fashion Group
National Retailer Dissects Frictionless Experiences with AI-powered Virtual Agents
On-Demand Webinar
In just three months after going live with conversational self-service, TechStyle Fashion Group — operator of brands like ShoeDazzle, Fabletics, and JustFab — saved over $1 million in operating expenses. Building upon this success, TechStyle continues to optimize their omnichannel customer service strategy over voice and digital channels.
Hear best practices on delivering frictionless experiences with AI and how to iterate and improve over time to increase containment and deliver the best CX to customers.
- Insight into the evolving capabilities of virtual agents
- 3 things TechStyle wish they knew before they started
- Buy vs Build? Which approach is right for your business
- Best practices for frictionless experiences with AI
