Industries We Serve
Dynamic Customer Self-Service Powered by AI
Every industry deserves its own tailored approach and distinct perspective, especially when it comes to customer care.
SmartAction’s proprietary “AI-brain” has been purpose-built for contact centers with thousands of pre-developed components that fit together to automate hundreds of call types and chats across every industry, including dozens of Fortune 500 companies. Implementations take as little as 6-8 weeks, since the application merely needs to be tailored to meet business-specific needs. Our virtual agents only need to be trained once to ask the right questions at each point in a conversation flow, then account for every possible customer response in order to provide a “perfectly trained” agent experience.
Financial Services
Streamline the customer journey with PCI Certified call center automation.
Healthcare
For Providers, Payors, and DME: AI-powered solutions that are HIPAA compliant and cost effective.
Insurance
Offer differentiated service to keep your customers loyal.
Retail
Omnichannel call center solutions to make it easy for customers to self-serve.
Service Providers
Intelligent self-service vital to call center success and savings.
Travel & Hospitality
Effortless self-service available to guests on any device.
