A Conversational AI Platform

Automating Customer Service. Intelligently.
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Customers want easy and personalized service options when they engage with the brands they love. Even complex inquiries that your customer service reps are having today can be automated with the use of Conversational Artificial Intelligence.
Whether you’re looking for voice self-service, chatbots, or automated SMS text, power your omnichannel call center with advanced AI from SmartAction.

What to read next

Blogpost

Blogpost

You Don’t Need a Tech Overhaul to Have an Omnichannel Call Center
Webinar

Webinar

Why an Omnichannel Contact Center is Critical For a Successful Customer Experience
Webinar

Webinar

Calculating the True Cost & Benefit of Adding Call Center Self-Service
Our Solutions

Our Solutions

Think Your Customer Service is Too Complex to Automate? Think again.
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Most contact centers have an over-reliance on live agents for even the most repetitive and rudimentary calls and chats. With cloud-based virtual agents, you can automate conversations your live agents are handling today without sacrificing an ounce of CX.

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