PRESS RELEASE Intelligent Voice Automation (IVA®) has been specialized to serve medical device suppliers and manufacturers. LOS ANGELES, CA, (October 5, 2016) — Today, SmartAction released its Intelligent Voice Automation (IVA®) in Life Sciences solution. It encompasses a robust set of voice self-service applications and methodologies that are tailored for use by medical supplies distributors, […]
SAN ANTONIO, TX (October 4, 2016) – SWBC, an international financial services company providing a wide range of insurance, mortgage and investment services to individuals, business and financial institutions, announced that its financial institution group is partnering with SmartAction, a Calif.-based provider of Artificial Intelligence (AI) voice self-service in order to power a next generation […]
PRESS RELEASE SmartAction’s Intelligent Voice Automation (IVA®) includes in-call text capabilities, which help to capture challenging pieces of data like email addresses. LOS ANGELES, CA, (March 3, 2016) — SmartAction today released details about its innovative In-Call Text capabilities that have been integrated into its proprietary voice self-service solution, Intelligent Voice Automation (IVA®). IVA® is […]
PRESS RELEASE Intelligent Voice Automation (IVA®) Honored for Exceptional Innovation Los Angeles, CA (January 12, 2016) — SmartAction announced today that TMC, a global, integrated media company, has named Intelligent Voice Automation (IVA®) as a 2016 CUSTOMER Product of the Year Award winner for the fifth straight year. IVA® is a disruptive call automation solution […]
PRESS RELEASE SmartAction’s Intelligent Voice Automation (IVA®) includes GPS Location functionality, making it attractive to companies who rely on locating their customers in real-time. LOS ANGELES, CA, (December 11, 2015) — SmartAction today released details about its innovative GPS Location and Tracking capabilities that have been integrated into its proprietary voice self-service solution, Intelligent Voice […]
PRESS RELEASE Held on November 18, 2015, the LABJ recognized SmartAction as one of the top, innovative companies in Los Angeles. LOS ANGELES, CA, (November 24, 2015) — SmartAction announced today that the company was recognized as a Nominee in the Sixth Annual Patrick Soon-Shiong Innovation Awards. The event was held on November 18, 2015, […]
PRESS RELEASE SmartAction Honored as “Best in Show” at Frost & Sullivan Executive MindXchange At the Customer Contact 2015, West event, SmartAction was recognized by all participants as the “Best in Show.” LOS ANGELES, CA, (October 26, 2015) — SmartAction announced today that the company was recognized as “Best in Show” at the 11th Annual […]
PRESS RELEASE SmartAction Named a Most Promising Telecom Solution Provider of 2015 EL SEGUNDO, CA, (August 4, 2015) — SmartAction announced today that CIOReview, a leading technology magazine, has named SmartAction as one of the 20 Most Promising Telecom Solution Providers of 2015 in its annual publication. CIOReview’s second annual edition on Telecom Technology features […]
PRESS RELEASE SmartAction Awarded 2015 Speech Technology Excellence Award IVA® Honored for Exceptional Speech Technology LOS ANGELES, CA, (June 12, 2015) — SmartAction announced today that TMC, a global, integrated media company, has granted IVA® with a 2015 Speech Technology Excellence Award. The eleventh-annual Speech Technology Excellence Award, presented by CUSTOMER Magazine, honors companies who […]
PRESS RELEASE SmartAction Awarded a 2015 CRM Excellence Award SmartAction’s Intelligent Voice Automation recognized for exceptional innovation EL SEGUNDO, CA, (May 1, 2015) — SmartAction announced today that TMC, a global, integrated media company, has named Intelligent Voice Automation as a recipient of a 2015 CRM Excellence Award, presented by CUSTOMER magazine. Intelligent Voice Automation […]
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