Deliver 24/7 customer support for 1/3 of the cost
Automate scheduling-related tasks and other repetitive customer conversations with an AI virtual agent. Your staff gets back valuable minutes while your customers receive personalized service without the wait.
Sign up for a custom demo
Try the omnichannel AI-powered scheduling experience!
Call (424) 236-6347 to schedule a demo using our virtual agent, Selas. He'll assist you over the phone, SMS, and chat, so you experience first-hand how we deliver seamless CX when switching across channels.
How It Works
Give the Experience of Responsive and Personalized Customer Service
Reduce Costs
Hiring and retaining talent is more difficult than ever. Save live agent minutes with a virtual agent that performs on par for 1/3 the cost.
Available 24/7
Customers expect responsive and personalized service. Deliver that and more with an intelligent virtual agent that's always ready to help.
Scale for Demand
Scale at a moment's notice and ease the burden on your call center workers with a virtual agent that works in tandem to resolve your customers' issues.
Automate Customer Interactions with SmartAction
Top Tier Technology
We tailor our conversational AI technology to fit the industry-specific conversations your customers are having with current live agents.
Devoted Team of Experts
Our team of conversation designers, bot builders, NLU gurus, data analysts, and more work as an extension of your team — your success is our #1 goal.
End-to-end Support
We handle everything from the design, build, and ongoing fine-tuning of your virtual agent, so you can focus on what matters — growing your business.
Interactions Ripe for Automation
Automotive
- Service appointments
- Recall campaigns
- Emergency roadside assistance
Financial Services
- Report lost/stolen cards
- Account management
- Billing and payments
Healthcare
- Patient authentication
- Scheduling
- Prescription refills
Insurance
- FNOL/Claim submission
- Proof of insurance
- Claim status
Retail
- Order tracking
- Returns
- Billing and payments
Service Providers
- Scheduling
- Triage and dispatch
- Proactive reminders
Travel and Hospitality
- Reservations
- Travel notifications
- Rewards and promotions
Utilities
- Service requests (start, stop, transfer)
- Outage reports
- Payments
More than 100 brands trust CX to SmartAction
"Prior to automation, our agents had to robotically handle the same repetitive call 35 times a day, five days a week. This drove them crazy.
By outsourcing routine calls to virtual agents, the live agents can elevate their work to critical thinking that solves problems and delivers the high-value customer engagement we need from them."
Head of Customer Engagement Center
Electrolux
How It Works
Sign up for a demo through Selas, our scheduling virtual agent, and receive a $25 Amazon card on us!*
Call
Call (424) 236-6347 to schedule a day and time for your personalized demo.
Text
You'll receive a text message with a link to enter your contact information.
Chat
After submitting your email address, a SmartAction agent will follow up to confirm your demo!
