How Integrated Deployment of AI can Improve the Customer Experience
AI is changing the customer experience throughout the entire customer journey — from the buying process to service and support. It is also improving the interactions customers have with both live and virtual agents. When implemented correctly correctly across all types of contact center agents, AI improves customer engagement, while increasing operational efficiencies in the contact center.
In this webinar, learn how to deploy AI to seamlessly integrate virtual and live agents, for a positive and profitable customer experience.
Key Takeaways:
- Advancements in AI for contact centers and the challenges they address
- Key benefits for contact center operations and customer engagement
- Best practices for implementing AI and pitfalls to avoid
Watch This
Webinar
Kyle Johnson
CEO,
SmartAction
Greg Reffner
CEO and Founder,
Abstrakt
How Integrated Deployment of AI can Improve the Customer Experience
On-Demand Webinar
AI is changing the customer experience throughout the entire customer journey — from the buying process to service and support. It is also improving the interactions customers have with both live and virtual agents. When implemented correctly correctly across all types of contact center agents, AI improves customer engagement, while increasing operational efficiencies in the contact center.
In this webinar, learn how to deploy AI to seamlessly integrate virtual and live agents, for a positive and profitable customer experience.
KEY TAKEAWAYS:
- Advancements in AI for contact centers and the challenges they address
- Key benefits for contact center operations and customer engagement
- Best practices for implementing AI and pitfalls to avoid
